Privacy Policy for iCloud Accountants Pty Ltd

This Privacy Policy explains how iCloud Accountants Pty Ltd (“iCloud Accountants”, “we”, “our”, or “us”) collects, uses, stores and protects your personal information when you visit https://icloudaccountants.com.au or use our accounting, taxation and business advisory services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your privacy and handling your personal information responsibly in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

Depending on how you interact with us, we may collect personal information including:

• Full name
• Email address
• Phone number
• Business name
• Postal or business address
• Information provided through enquiry or contact forms
• Information relating to accounting, taxation and business services

When you contact us through our website, email or phone, we may also collect any additional information you voluntarily provide.

How We Use Your Information

Your information may be used to:

• Respond to enquiries and provide professional advice
• Deliver accounting, taxation and business services
• Prepare tax returns and financial reports
• Register businesses and ASIC entities
• Manage SMSF administration services
• Improve our website and customer experience
• Send service updates or important business communications
• Comply with legal and regulatory obligations
• Prevent fraud and maintain website security

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience. You may disable cookies through your browser settings, although some website features may not function correctly.

Log Files

Like most websites, iCloud Accountants automatically records standard log information including IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring pages and click activity. This information is used solely for website administration, analytics and security purposes.

Third-Party Services

Our website may contain links to third-party websites or use trusted third-party services such as Google Analytics, Google Maps, payment providers or social media platforms. These external websites operate under their own privacy policies and we are not responsible for their content or privacy practices.

Data Security

We take reasonable administrative, technical and physical measures to protect your personal information against unauthorised access, disclosure, alteration or destruction. While we strive to safeguard your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

You may request access to the personal information we hold about you or request corrections if your information is inaccurate or incomplete. Subject to applicable Australian law, you may also request deletion of certain personal information where appropriate.

Children’s Privacy

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided personal information to us, please contact us so we can promptly remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices. Any updates will be published on this page with immediate effect.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

iCloud Accountants Pty Ltd
Email: info@icloudaccountants.com.au
Phone: +61 2 9567 5306
Website: https://icloudaccountants.com.au

Liability Limited By A Scheme Approved Under Professional Standards Legislation.